Privacy Policy

What we collect

• The story you share. The dates, names, memories, and design choices you give us to compose a piece. It is the heart of our work, and it is yours.
• Contact information. An email address, when you write to us, join the waitlist, or begin a commission — enough to reply and to keep you posted.
• Usage data. Basic, anonymous information about how the site is used (for example, which pages are visited). We currently load no third-party tracking scripts; if we ever introduce analytics, it will be with your consent first.

Why we collect it

To compose and deliver the piece you asked for, to answer your correspondence, and to keep the site working. We use your information for no other purpose.

What we do not do

We do not sell your personal data. We do not rent it, trade it, or hand it to advertisers. The story you tell us is not used to train anything without your permission, and it is never published without it.

Cookies & analytics

This site sets no third-party tracking cookies today. Any analytics we add in the future will be consent-gated — your visit will not be measured until you choose to allow it.

How long we keep it

Proposals and design directions are kept for 90 days unless you keep one, in which case it stays with your active commission. Correspondence and order records are kept only as long as needed to serve you and to meet legal requirements.

Your rights

You may ask us at any time to see, correct, or delete the personal information we hold about you, or to stop using your story. Write to hello@storyandhour.com and we will act on it promptly — and confirm in writing.

Where we operate

This policy governs the Story & Hour site in its current US-facing operation. The operating entity is Xiamen Siweigang Artificial Intelligence Technology Co., Ltd..